Return

Please notify us of your return in advance by email at service@resta-professional.de
. Please include your order number and the reason for the return.

Important requirements for a return:

1. The item is unused, undamaged, and in perfect condition
2. The goods are returned complete and, if possible, in the original packaging
3. The return is made within the applicable 14-day return period
4. For damaged goods, photos of the items and the packaging must be included

This allows us to process your return quickly. Thank you!

Please let us know in your message whether you would like a refund or an exchange.

We will review your request as soon as possible and get back to you with the next steps.

Return shipping costs:

1. Regular returns: €5.00 (Deducted from the refund amount)
2. In case of a defect, damage, or incorrect delivery: free of charge

Once we have confirmed, please send the items back to the return address we provided, ensuring they are well-packaged.
As soon as your return has been received and inspected by us, we will process your refund or exchange.

Please send the package to the following address:

Louis Özer
Böckstiegel-Straße 39
33100 Paderborn
Germany